Illustrative routes — not client results
These examples explain assessment logic. They do not describe actual clients and do not predict an outcome.
Assess my own situationQuestion: Was the merchant contacted and what evidence shows non-delivery?
Potential route: Merchant complaint, card issuer dispute and creditor claim where available.
Main risk: Missing correspondence or waiting until the issuer's operational deadline has passed.
Question: When was the bank told and can the receiving payment still be traced or recalled?
Potential route: Immediate bank notification, police report, complaint and ombudsman review.
Main risk: Missing the bank reference number or written response.
Question: Who received the payments, what was represented and which jurisdiction is involved?
Potential route: Payment dispute where relevant, regulatory complaint and legal assessment.
Main risk: A gap between the original representation and the platform evidence.
Question: Which exchange and fiat payment route were used, and are transaction hashes preserved?
Potential route: Exchange notice, evidence preservation, reporting and case-specific tracing assessment.
Main risk: Incomplete wallet, exchange or transaction records.
Free initial assessment
Submit the core facts and receive a free initial assessment of what may be relevant.
